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HUVRdata Privacy Policies

HUVRdata Privacy Notice

This privacy notice discloses the privacy practices for (huvrdata.com, huvrdatacloud.com). This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell, share, or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use cookies on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

If you feel that we are not abiding by this privacy policy, contact us at [email protected]

Handsfree Inspections

HUVR's hands-free inspection solution, enabled by RealWear’s hands-free headsets, revolutionizes the way industrial asset inspections are performed and data is accessed. By leveraging RealWear's innovative headsets, HUVR provides inspection teams with unparalleled convenience, safety and efficiency, allowing them to aggregate and access critical information while keeping their hands free to focus on the task at hand.

Reporting

Multiple report formats are available for different client ‘audience’ roles. For example: a site supervisor can define and access a report on ‘their assets’, whereas a fleet engineer can define and access a report on all assets. Customized reports can be created, allowing you to format any report so that it delivers exactly the information you need. Reports autogenerate to show real-time live information and can be shared within the platform or converted to PDFs as needed.

Anomaly Management

Easily and efficiently identify, categorize, prioritize and rectify anomalies without leaving the HUVR platform. Equipment failures causing unplanned downtime have been estimated to cost energy companies more than $42 million a year and up to $88 million a year in the worst case scenarios. HUVR's anomaly management solution, what we call Findings Management, allows teams to review inspection data within the HUVR platform, removing the need for tedious data entry or copying and pasting. –while removing the chance for human error or data corruption in the process, increasing efficiency. Findings Management removes the chance for human error or data corruption, increases efficiency and allows you to identify and address anomalies before they lead to significant disruptions or failures. By allowing asset managers to easily sort findings, it also positively impacts scheduling and budgeting. All of this leads to greater reliability and cost savings.

General Data Protection Regulation (GDPR) - Privacy Policy for Login Information

HUVRdata, Inc. is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect the personal data provided when using our services, specifically regarding login information. Please read this policy carefully to understand how we handle your data in accordance with the General Data Protection Regulation (GDPR).

1. What Data We Collect

We collect the following personal login and user data in order to facilitate your login to our service:

  • Username
  • Email Address
  • Password (stored securely in a hashed format)
  • IP Address (used to identify login attempts and for security purposes)

We also collect user data via Google Analytics to help us understand how our customers use the site. Google Analytics collects information such as:

  • IP address
  • How you arrived at our website
  • Pages you visit within our website
  • How long you spend on each page
  • What links you click on our website

You can learn more about how Google processes your data here: https://policies.google.com/privacy. 

2. Why We Collect Your Data

We collect this information for the following purposes:

  • Account Access: To provide you with access to your account and the services you request.
  • Security: To ensure the security of your account, including preventing unauthorized access and protecting against fraud.
  • Service Improvement: To monitor and improve our service’s security, performance, and functionality.
  • Web traffic and user behavior: Using Google Analytics, we collect information to analyze web traffic and user behavior to improve our site’s performance and user experience. 

We will not use data collected for anything other than the purposes outlined in this document without requested permission unless legal policies change. Any notable changes to privacy policies are reported in accordance with the law. 

3. Legal Basis for Processing

We process your login information based on the following lawful grounds under GDPR:

  • Performance of a Contract: The processing is necessary to provide access to our service, which you have requested.
  • Legitimate Interests: We process your data to ensure the security of our services and prevent fraudulent activity.

4. How We Protect Your Data

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it, including:

  • Password Storage: Passwords are stored in a hashed format using industry-standard cryptographic methods (e.g., bcrypt or Argon2).
  • Encryption: Data is encrypted during transmission using SSL/TLS protocols.
  • Access Controls: Only authorized personnel have access to your data, and access is strictly controlled and monitored.

5. Retention of Your Data

We will retain your login information for as long as necessary to fulfill the purposes outlined in the HUVR data contract, including for the duration of your account’s active status. If you choose to delete your account or withdraw from our services, we will delete your login information unless we are required by law or regulation to retain it for a longer period.

6. Your Rights Under GDPR

As a data subject, you have certain rights regarding your personal data under GDPR:

  • Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request correction or completion.
  • Right to Erasure: You have the right to request the deletion of your personal data. We will delete your login information when you close your account, subject to legal or contractual obligations.
  • Right to Restriction of Processing: You may request the restriction of processing of your personal data.
  • Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format, and you may request to transfer this data to another service provider.
  • Right to Object: You have the right to object to the processing of your data under certain circumstances, such as when processing is based on legitimate interests.

To exercise any of these rights, please contact us at [email protected]. To opt out of Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout. 

7. Sharing Your Data

We will not sell, rent, or share your personal data with third parties unless we have a legal obligation or you have provided consent. We may share your data with third-party service providers that help us maintain and operate our services, such as hosting providers or email verification services, but only to the extent necessary for them to perform their tasks.

Any third-party service providers with whom we share data are required to comply with GDPR standards and may only process your data in accordance with our instructions.

8. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience when using our service, particularly during the login process. These technologies may be used to remember your login session or to track security-related activities.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact your ability to use certain features of our service.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any changes, we will notify you by updating the “Effective Date” at the top of this policy. If we make significant changes, we will also notify you by other means (e.g., through your account or via email).

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at:

HUVRdata, Inc.
3736 Bee Cave Rd., Ste 1-251, Austin, TX 78746
[email protected]
(512) 371-6231