A refractory installer working together with HarbisonWalker International (HWI) engaged HUVR and HWI’s Refractory Management Solution (RMS) to deliver value-add customer services for an elevated user experience.
By deploying a digital asset maintenance and monitoring solution onsite, the installers were able to reduce their inspection and reporting time by 75%, increase customer retention, and expand service offerings to multiple new sites as a result.
Download the use case below to unpack the efficiency gains and learn more about how HUVR and HWI help organizations like yours reimagine their refractory maintenance and management processes.